An early precursor of “reality TV”, this BBC programme was broadcast live to air and dealt – very publicly – with viewers’ real-life difficulties. Members of the public appeared on the show to present a problem to an expert panel consisting of a doctor (specifically a “consultant physician who specialises in psychological medicine in one of our national hospitals”), a University Vice-Chancellor and a representative of the clergy (initially Canon Bryan Green, Rector of Birmingham).
The problems varied considerably, although the biggest batch of letters reportedly “dealt with housing difficulties, matrimonial conflicts, as well as erring husbands, delinquent children, adoption . . . emigration and people made unhappy by physical disability”.
A programme where a panel discusses people’s most personal problems – with the person concerned on the screen – seemed designed to appeal to morbid curiosity and exploit worry and suffering to gain sentimental and emotional results in the viewing audience, but the BBC insisted the programme was designed to instruct and spread knowledge among the viewers.
Edgar Lustgarten and Edana Romney (pictured at right) – who devised the series and appeared in it – were respectively a journalist trained in law and a well-known actress.
Romney’s role was to explain the problem. She would then hand over to Lustgarten whose role was to clarify the problem and to ask the person questions, bringing out the facts and positioning the situation under an almost clinical light.
Once he had finished procuring the facts, the panel would then take turns to give their view on the problem.
The BBC claimed that about half of the cases dealt with on the show were fully and happily resolved as a result of the panel’s advice, coupled with private talks they always had with the people afterwards. Many were put in touch with the right people to help them in their own regions.
Undoubtedly there were many in the millions who viewed Is This Your Problem? who sought guidance for themselves in the anonymity of their own homes.
Beginning in September 1955, the programme aired fortnightly on Wednesdays at 9:15 pm initially and was later moved to 10:15 pm.
