Widower Walter Burnley (John McGiver) worked in the Adjustments and Refunds Department (the complaint/refunds desk) of Los Angeles department store Krockmeyer’s in this 60s sitcom from CBS.
Walter was a widower of ten years who had previously been the head of the refunds department at the New York City Krockmeyer’s for twelve years.
He was a business school graduate and had just taken up residence at 609 North Elm Street with his daughter Joan Randall (Elinor Donahue), his lawyer son-in-law Bob Randall (Mark Goddard, later of Lost In Space), and four-year-old granddaughter Laurie Randall (Andrea Sacino).
He also had a nephew named Martin Braddock (Ralph Conway) who lived down the street at 629 North Elm, along with his wife Ellen (Ina Victor) and their son Jimmy (Bobby Buntrock).
Employed in the Adjustments and Refunds Department were the unhappily unmarried Lynn Hall (Elena Verdugo), who had been employed at the store for eight years between ladies apparel, sportswear and the complaint department; Wilma Fritter (Jesslyn Fax) who had previously spent seven years as the company’s fashion model; and Harry Price (Richard Collier), a league bowler who had been with the company on-and-off for 17 years (most of those years spent in the bargain basement) and who was married with eight children.
Joe Foley (Mickey Manners) was 30 years old and single. He spent four years at Columbia Medical School – but as a parking attendant not as a student – and struggled with the English language.
His grammar and diction were a unique mixture of Chester A. Riley, Norm Crosby, and Archie Bunker.
The store manager, J.R. Fox (Jerome Cowan), took an instant dislike to Walter Burnley. Fox – who was a stickler for rules and regulations – called him a “maverick.”
Cranky Owen Sharp (Russell Collins) was the owner of the store and his conniving nephew, Virgil Slamm, was played by a young Arte Johnson.
It was the policy of Krockmeyer’s to avoid having to give refunds to the best of its ability.
Walter Burnley
John McGiver
Joan Randall
Elinor Donahue
Bob Randall
Mark Goddard
Owen Sharp
Russell Collins Lynn Hall
Elena Verdugo Laurie Randall
Andrea Sacino Joe Foley
Mickey Manners Harry Price
Richard Collier
Wilma Fritter
Jesslyn Fax
Employed in the Adjustments and Refunds Department were the unhappily unmarried Lynn Hall (Elena Verdugo), who had been employed at the store for eight years between ladies apparel, sportswear and the complaint department; Wilma Fritter (Jesslyn Fax) who had previously spent seven years as the company’s fashion model; and Harry Price (Richard Collier), a league bowler who had been with the company on-and-off for 17 years (most of those years spent in the bargain basement) and who was married with eight children.
