Set in an elegant Belgravia (London) townhouse at 165 Eaton Place, this much-loved period drama about a wealthy family was devised by Jean Marsh and Eileen Atkins, who both had parents who had been in service.
In cosy, soap opera style, Upstairs, Downstairs depicted the household’s struggles to win through in times of adversity, whether social – such as a visit by the King for dinner – or real (when Rose’s fiancé was tragically killed in the Great War).
Premiering on 10 October 1971, the storyline began on 23 November 1903 – shortly after Queen Victoria’s death – and ran through to 1930. Over five series, the show followed the family and servants from the imperial days of Edward VII through World War I and the social changes of the 1920s.
Along the way, it reflected early 20th-century fads and fashions, from the Suffragette movement to the Jazz Age, weaving real historical events into the plot.
The house’s owner was Lady Marjorie Bellamy (Rachel Gurney), a Prime Minister’s daughter. Her husband, Lord Richard (Richard David Langton), was a Tory MP, much helped by his wife’s money.
The other members of the upstairs family were their amorous son, James (Simon Williams), and their rebellious daughter, Elizabeth (Nicola Pagett).
Below stairs was a formidable hierarchy of servants, overseen by the dour but softly spoken Scottish butler Hudson (Gordon Jackson in the days before he joined CI5).
Next in seniority was Mrs Bridges (Angela Baddeley) the grumpy plumpy warm-hearted cook, followed by Rose (Jean Marsh), the loyal, level-headed and discrete chief housemaid (later to become a lady’s maid); Sarah (Pauline Collins), a feisty, daydreaming, pert parlour maid, and at different times Edward the footman (Christopher Beeny), housemaid Daisy (Jacqueline Tong) – who was later Edward’s wife, Thomas the chauffeur (John Alderton) and Ruby, a slow-witted scullery maid (Jenny Tomasin).
Angela Baddeley weighed only 7½ stone, so was padded for the part of Mrs Bridges. She died only months after the series ended, in February 1976.
Following Lady Marjorie’s death (she went down on the Titanic), Lord Bellamy remarried to Scottish widow Virginia Hamilton (Hannah Gordon).
His ward Georgina (Lesley-Anne Down) moved in to replace the petulant Elizabeth, and other characters came and went – both above and below stairs – before disaster struck at the end of the series.
The family lost its wealth in the 1929 Wall Street crash. James took his own life, and the house had to be sold, and the family members and staff scattered.
The final episode saw Hudson marry Mrs Bridges and, together with Ruby, set off to run their own guest house.
Edward and Daisy became butler and maid to Georgina and her new husband, the Marquis of Stockbridge, and Rose was the last to leave, wandering through the rooms of 165 Eaton Place and closing up the house, with voices from the past reminding her of events, happy and sad, that had dominated her life there.
Much praised, widely acclaimed for its historical accuracy, and fondly remembered, Upstairs, Downstairs was one of the most financially successful shows of all time, with 300 million viewers in 50 countries.
It spawned a spin-off series, Thomas and Sarah, and in 1975 CBS attempted an American version of the show called Beacon Hill, set in Boston in the 1920s. It was unsuccessful and lasted only three months.
Jean Marsh and Eileen Atkins also created the 1990’s series The House of Eliott, set in a 1920s fashion house.
Nine episodes of a BBC revival of Upstairs, Downstairs aired in 2010. The glammed-up version of the series picked up the story of 165 Eaton Place from 1936 with the return of original character Rose Buck, played once again by Jean Marsh.
The new series, starring Keeley Hawes and Ed Stoppard, had good reviews for its first run, but viewing figures dropped quickly in the second series – perhaps something to do with ITV juggernaut Downton Abbey.
Jean Marsh died on 13 April 2025, aged 90.
Rose Buck
Jean Marsh
Sarah
Pauline Collins
Lord Richard Bellamy
Richard David Langton
Lady Marjorie Bellamy
Rachel Gurney
Angus Hudson
Gordon Jackson
Emily
Evin Crowley
Mrs Kate Bridges
Angela Baddeley Alfred
George Innes
Hazel Bellamy
Meg Wynn Owen
Virginia Hamilton
Hannah Gordon
Roberts
Patsy Smart
Capt. James Bellamy
Simon Williams
Georgina Worsley
Lesley-Anne Down
Elizabeth Bellamy
Nicola Pagett
Edward
Christopher Beeny
Pearce
Brian Osborne
Ruby
Jenny Tomasin
Thomas Watkins
John Alderton
Daisy
Jacqueline Tong
Frederick
Gareth Hunt
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Next in seniority was Mrs Bridges (Angela Baddeley) the grumpy plumpy warm-hearted cook, followed by Rose (Jean Marsh), the loyal, level-headed and discrete chief housemaid (later to become a lady’s maid); Sarah (Pauline Collins), a feisty, daydreaming, pert parlour maid, and at different times Edward the footman (Christopher Beeny), housemaid Daisy (Jacqueline Tong) – who was later Edward’s wife, Thomas the chauffeur (John Alderton) and Ruby, a slow-witted scullery maid (Jenny Tomasin).
Nine episodes of a BBC revival of Upstairs, Downstairs aired in 2010. The glammed-up version of the series picked up the story of 165 Eaton Place from 1936 with the return of original character Rose Buck, played once again by Jean Marsh.
The new series, starring Keeley Hawes and Ed Stoppard, had good reviews for its first run, but viewing figures dropped quickly in the second series – perhaps something to do with ITV juggernaut Downton Abbey.
Rose Buck
Alfred 
