It would have been easy for Robin Williams to play Sy Parrish – “Sy the Photo Guy” to his customers – as the monster at the mall. Going the psycho route is a ham actor’s dream.
But Williams, following the spare lead of director Mark Romanek (the video whiz who brings a striking style to the film), gives a performance in this psychological thriller that is riveting in its recessiveness and, as a consequence, is truly, deeply scary.
Sy blends in with the antiseptic surroundings at the Savmart where he works. Quiet, anal, meticulous, he goes about his business. And Romanek goes quietly, anally, meticulously about the business of watching him.
For the transparently lonely Sy, people’s photos are personal. He connects to the photos he develops, none more so than those of the Yorkins – wife Nina (Connie Nielsen), husband Will (Michael Vartan) and their son, Jake (Dylan Smith) – whose photos he has been developing since Jake’s birth nine years ago.
A quick, chilling shot of Sy at home – it’s as white and sterile as the mall – shows his wall covered with photos of the happy family. Then, Sy comes upon a photo of Will that tips the balance of his relationship with the Yorkins.
It’s explosion time, as Sy invades their house and crosses the fragile line that held his emotions in check.
Williams handles the gradations of Sy’s madness with subtle skill – we’re a long way here from the soppy excesses of Patch Adams (1998) and Bicentennial Man (1999).

Sadly, Romanek’s script settles for facile psychological profiling in the final third of the film, reducing a complex character to a trite history of abuse and dysfunction.
Until then, One Hour Photo strikes a nerve. And even when the lights of inspiration flicker in the film itself, Williams remains electrifying.
Seymour Parrish
Robin Williams
Nina Yorkin
Connie Nielsen
Will Yorkin
Michael Vartan
Jake Yorkin
Dylan Smith
Maya Burson
Erin Daniels
Yoshi Araki
Paul Kim Jr.
Bill Owens
Gary Cole
Mrs Von Unwerth
Marion Calvert
Mr Siskind
David Moreland
Det. James Van Der Zee
Eriq La Salle
Det. Paul Outerbridge
Clark Gregg
Officer Lyon
Andy Rolfes
Officer Bravo
Carmen Mormino
Superintendent
Izrel Katz
Hotel Desk Manager
Peter Mackenzie
Duane
Andy Comeau
Eye Surgeon
Robert Clotworthy
Risa Owens
Megan Corletto
Director
Mark Romanek









